Multichannel Inbox

Inbox

Empower your workforce to strengthen customer relationships, boost retention and foster repeat purchases effortlessly—all through a single interface.

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A screenshot of a chat inbox within an email platform.

Unified Realtime Communication

Cross-Selling Opportunities

Customer Retention

Conversations Inbox Features

Intuitive Agent Interface

Offer agents a user-friendly interface, enabling them to navigate efficiently and promptly address customer inquiries.

Team Organization

Allow administrators to organize agents into dedicated teams, fostering more efficient collaboration, task routing, and performance analysis.

Multichannel Support

Unify all messaging channels within a single inbox, empowering agents to effortlessly manage multiple conversations across various channels.

Empower Support, Elevate Sales

Customer Care

Streamline customer inquiries, complaints, and issue resolutions within a unified inbox, enhancing operational efficiency. Delight customers by responding promptly on their preferred communication channels and provide support within the same channel, allowing them to access the entire conversation history at their fingertips.

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Guided Selling

Transform onboarding support into sales opportunities by offering personalized recommendations and guiding customers through their purchasing journey. Engage with prospects to understand their needs and preferences, utilizing easily accessible and customizable content.

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