FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What Kind of Formatting Is Possible With Message Templates?

FAQs

WhatsApp Business

Getting Started

Phone Numbers

Business Verification

Integrations & Testing

Message Types & Templates

Your WhatsApp Account

Compliance & GDPR, Opt-Ins

Pricing

Payments & Billing

ISVs & Technical Integrators

WhatsApp Commerce Policy

Performance

What kind of formatting is possible with Message Templates?

WhatsApp allows for basic formatting in message templates.

To format a message or a part of a message, use the formatting symbols described in this table.

Formatting

Description

Symbol

Example

Italic text

Italicize your message with an underscore on both sides of the text

_text_

Welcome to _tyntec_

Bold text

Place an asterisk on both sides of the text

*text*

Your total is EUR *19.90*

Struck through text

To strikethrough your message, place a tilde on both sides of the text

~text~

This is ~better~ best!

Monospace text / code

Place three backticks on both sides of the text

“`text“`

“`print ‘Hello World’;“`

ℹ️ Find more information about how to create your message templates here.