FAQ | WhatsApp Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

Is Personal Data Being Stored on European Servers?

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Is personal data being stored on European servers?

Facebook operates a global infrastructure and processes data in both EU and US-based servers. WhatsApp stores data in the United States and stores encrypted media worldwide to increase efficiency. This processing is supported by strict legal compliance for safeguarding any transfers of personal data outside of the EU. WhatsApp has certified for cases in which it acts as a data Processor under Privacy Shield, as explained further in its Privacy Shield Addendum and certification.