FAQ | Viber Business

Utilize tyntec’s FAQs to help solve any issues you may have. Additionally, learn about cloud communications, CPaaS, SMS for business, authentication, and more. If any questions arise while reading, don’t hesitate to contact us.

What’s the Price for Viber Business Messages? – Old

FAQs

Viber Business

Getting Started

Free Trial

Message Types

Your Viber Account

Pricing

Payments & Billing

What’s the price for Viber Business Messages?

There’s no monthly or setup fee with Viber Business by tyntec. You only pay for the messages you send.

Viber Pricing Overview

  • Each messaging service (promotional, transactional, sessions) is priced differently and rates may vary seasonally.
  • Viber requires a monthly minimum spend per service (one-way, two-way, sessions) AND per country. The amount depends on the Viber’s penetration in a particular territory.
  • The monthly minimum applies if a business is registered and has an active sender ID.
  • The minimum fee is calculated on a monthly basis and not accumulating.

Countries

Minimum spend

Belarus, Bulgaria, Greece, Hungary, Iraq, Moldova, Russia, Ukraine

EUR 150

All others

EUR 100

Important to know

  • For the first calendar month, Viber waives the monthly minimum fee. For example: if a service is created on February 2nd/16th/28th, the monthly fee will be applied in March.
  • If a business has signed up for different services (one-way, two-way, sessions), the monthly minimum spend applies to each service (not per company or sender ID).
  • A business sender ID can be deactivated up to 3 times a year. If it’s deactivated more than 3 times, the company can be blacklisted by Viber and may not have the option to reactivate the account.

✉️ A business service can be reactivated if it was deactivated in the past by getting in touch with support@tyntec.com