Whatsapp icon integrated with an authentication API, showcased on a green square.

Channel | WhatsApp Business

With more than 2 billion people using WhatsApp around the world to send 60 billion messages every day, the chat app has revolutionized the way we communicate. With an enterprise-grade API, companies can now send notifications and provide customer service through WhatsApp in a secure, reliable, and customer-friendly way.

Encryption

Channels

WhatsApp Business

Overview

Introduction

Phone Numbers

Self-Service

Architecture

Get Started

Create a New Profile

IVR Onboarding

Verify Your Business

Send Your First Message

Messaging Limits

Business Account Types

Message Templates

Message Templates

Create New Message Templates

Message Types

Quality Rating

Message Template Manager

Content Types

Overview

Text Message

Image

Files & Documents

Audio

Video

Location

Interactive Buttons

Buttons: Call-to-Action

Buttons: Quick-Reply

Buttons: Reply Buttons

Product Catalog Messages

List Messages

Sticker

Security & Privacy

What Is GDPR

GDPR With WhatsApp Business

Encryption

Data Protection

Data Processing

Opt-ins

Opt-out

Security Measures by tyntec

Integrations

Cognigy

Microsoft Bot Framework

Microsoft Dynamics 365

Microsoft Teams

Microsoft Outlook

Salesforce

Slack

API Reference

Encryption

WhatsApp messages are encrypted from tyntec to the device and secured over HTTPS from your application to tyntec.

In addition to the high-level encryption, another mechanism WhatsApp uses to ensure that you know customers are speaking to real enterprises is a security message displayed at the start of the chat.

A scammer cannot fake this message as WhatsApp generates it. 

image_docs_wa_security_gdpr_encryption_01